Browsing by Subject "Satisfaction"
Now showing items 1-2 of 2
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Concordance between the HCPs' and patient's perception of the efficiency of the clinical consultation in breast clinic, scope for improvement
(2018-01)The psychological stress of patients attending breast clinic can be managed by effective communication. Healthcare professionals (HCPs) in breast clinics need outstandingly professional patient-centred communication skills ... -
Evaluation of patient-centred communication in breast clinic; how are we doing and what we need to improve?
(2018-01)Effective patient-centred communication is vital in rapid access breast clinics. Health care professionals (HCP) need to demonstrate focused active listening, express empathy, and understand the patient's perspective ...